New Customer Welcome Information
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Thank you for choosing Holliston Oil Service as your full service heating oil provider. We are committed to reliable service and your satisfaction. Visit HOLLISTONOIL.COM for more information.
PreDelivery Safety Inspection
Before your first delivery, we will perform a required inspection of your oil tank and oil line to confirm they meet current industry safety standards. The inspection is quick and straightforward.
Inspection steps
- Oil tank visual inspection We will examine the tank for signs of rust, corrosion, leakage, or exterior damage. We will also check the condition of the tank legs and the oil fill and vent piping, valves, and fittings.
- Oil line visual inspection We will inspect the oil line to ensure it is sheathed in a protective sleeve, as required by code. Direct contact with concrete or moisture can cause chemical reactions that corrode lines and lead to leaks.
- Required corrective action If the inspection identifies deficiencies, you will need to bring the tank and lines up to standard. For safety and environmental reasons, we cannot deliver oil until your equipment complies with current standards.
Service Information and Maintenance Packages
We recommend an annual professional inspection and tuneup for your heating system. Like a vehicle, a central heating system requires routine maintenance to operate efficiently and reliably.
Benefits of annual maintenance
- Improves system efficiency and can reduce heating costs by up to 10%
- Detects small issues before they become major repairs
- Extends equipment life and improves reliability
Maintenance packages
- New customers may qualify for a maintenance package based on the initial inspection.
- Packages include an annual tuneup and discounts on some repairs.
- Maintenance packages renew annually.
Ongoing Monitoring and Contact
Although we inspect your equipment at the start of service, standards change and equipment can deteriorate over time. Because we do not inspect tanks and lines before every delivery, please monitor your equipment regularly.
Report any concerns immediately to:
Your prompt notification helps us maintain a safe, economical, and environmentally responsible heating system for your home.